Shipping policy

We ship to all 50 United States. We do not ship to APO/FPO addresses, Puerto Rico or other US territories, or outside the United States.

Shipping is free on every order, with no minimum.

Orders are prepared within 1 to 3 business days. Business days are Monday to Friday, excluding US federal holidays. During launch periods and promotions, preparation can take a little longer, and we will let you know if it does.

We ship with USPS. Estimated delivery is 2 to 7 business days after your order ships, depending on where you live. This is an estimate, not a guarantee. Weather, holidays and carrier delays can add time.

When your order ships, we email you a tracking number. If you do not see it, check your spam folder, then write to us.

Every order is protected against loss or damage in transit at no extra cost. If your package is lost or arrives damaged, reply to your order email with one photo within 7 days of delivery and we will send a replacement or refund you in full.

Please check your address at checkout. If a package comes back to us because of a wrong or incomplete address, we can send it again once you cover the new shipping cost, or refund the order without the shipping cost.

You can change or cancel your order free of charge if your message reaches us before the tracking number is issued. After that, our Returns and Exchanges policy applies. Write to us as soon as you can, with your order number.

Reach us by replying to any order email you received from us, or on Instagram @lavixboutique. We reply within one business day.